| Frequently
Asked Questions About In-Home Care
Who needs homecare?
There are five Activities of Daily Living
(ADLs) that people perform to survive and function in
daily life. These are feeding, dressing, toileting, hygiene
and ambulation. If Individuals are not able to perform
any one or more Activity of Daily living, other ADLs may
be affected as a consiquence. HomeWell provides no-charge,
no-obligation, in-home assessments by experienced, professional
Care Managers who help determine if there is a need for
care.
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How much does homecare
cost?
Homecare is the best value and most
comprehensive form of care available. HomeWell Care Managers
arrange economical solutions by using an innovative assessment
tool designed to calculate the fewest number of hours
needed for a senior’s specific care plan. Clients
are surprised to learn that our highly flexible and personalized
care services typically cost less than most house cleaning
services. Each HomeWell office is independently owned
and operated and rates may vary. Please contact your local
HomeWell office to learn more about our personalized in-home
care plans.
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Why are your caregivers called Personal
Assistants?
HomeWell clients retain their dignity
by knowing they are “assisted” in any number
of activities, as well as having care provided for them.
It is also important for our Personal Assistants to know
that they are there to take care one step further and
“assist” our clients with many aspects of
their daily lives. Although subtle, the title “Personal
Assistant” facilitates a very harmonious environment
honoring both the client and employee.
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What is live-in care?
Live-in care is a cost effective 24-hour
supervision solution, where the Personal Assistant assists
the client by day and is available to sleep in the home
at night for family and client comfort and peace of mind.
A live-in Personal Assistant does not actually reside
in the home. The HomeWell Personal Assistant has a residence
of their own and is paid a daily rate. About 40% of our
clients use live-in care.
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Are there
minimum care requirements? Each
HomeWell office is independently owned and operated; some
offices have minimum care requirements and some do not.
Please contact your local HomeWell office to learn more
about our personalized in-home care plans in your area.
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How do you select your Personal
Assistants? HomeWell's Personal
Assistants are selected for their kindness and reliability.
Every HomeWell Personal Assistant is subject to a criminal
background check, a thorough interview, a competency teste
and personal and employment reference checks. All employees
are licensed and bonded by HomeWell.
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What makes
HomeWell Senior Care different from other homecare agencies?
The HomeWell experience is unique. Together,
our Care Managers, Personal Assistants, LEHAAP program
and support create a harmonious care experience for our
valued clients.
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What if a
Personal Assistant is unable to be present for a scheduled
appointment? HomeWell recruits
and retains exceptional Personal Assistants. We maintain
an extensive database of our Personal Assistants and their
skills. In the event one is unable to be present, HomeWell
will provide another Personal Assistant to meet or exceed
your needs and expectations.
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Who pays
the Personal Assistant? HomeWell
is responsible for all the administrative, billing, payroll
and tax concerns involved in the employee process.
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How do I set up services?
Once a request for care has been made, a Care Manager
will conduct a consultation and assessment with you. A
highly flexible, personalized and suitable care plan is
developed and an appropriate Personal Assistant is assigned.
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